Check out also the slides from a talk given at GDC2012 : http://www.andrewwillmott.com/talks/inside-glassbox
Interesting that agents are defined as that which conveys a resource. While I would chock that up to systems in most cases. I consider systems as conveying or producing a good or service (when acted upon) and agents as having, well, agency to act on systems to produce the good or service.
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